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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer McMillan

February 13, 2026

5  out of  5
rating by Jennifer McMillan
"I have been a State Farm Member for years. Excellent Customer Service! They are always pleasant and helpful. I will remain a Customer for life."
We responded:
"Thank you for the 5-star review Jennifer. We appreciate your business and I am so glad to hear you will be a customer for life. I am happy to hear we are providing remarkable customer service. "
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Joe

February 11, 2026

5  out of  5
rating by Joe
"Incredible customer service. Very personable and friendly. They truly care about their customers. Mary is very pleasant and took good care of us! They are all very knowledgeable and informed. They take good care of us! Definitely bundle and get those discounts, they handle all our various policies very well!"
We responded:
"Hi Joe, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Kaamilaha Garey

February 11, 2026

5  out of  5
rating by Kaamilaha Garey
"So helpful- Julie is the best!"
We responded:
"Greetings Kaamilaha, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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keysha jones

February 9, 2026

5  out of  5
rating by keysha jones
"I am totally pleased and happy with my quotes of my home owners and car insurance. My rates are affordable. Julie was awesome and straight forward when asked questions. I appreciated that. Andrew Tiller called to see ask if I had any concerns or questions. What I like most is they want you to be satisfied with your service and purchases. Thank you."
We responded:
"Thank you for the wonderful review, Keysha. Welcome to the agency! "
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Tony Hemler

February 5, 2026

5  out of  5
rating by Tony Hemler
"Julie was so very helpful! She understood what I needed as did others I spoke to. I think I’ll be much happier and more comfortable with State Farm."
We responded:
"Thank you for the great review, Tony. Julie is a valuable team member in my agency. We are so glad to have you as a new client. Andy"
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Destiny Smith

January 28, 2026

5  out of  5
rating by Destiny Smith
"Mary and Andrew are always so prompt and helpful with anything I need. They truly care and I can’t thank them enough for all of their help over the past few years."
We responded:
"Hey Destiny, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Arthur Bridgeforth

January 23, 2026

5  out of  5
rating by Arthur Bridgeforth
"It was great talking with you I rate you 5 stars plus"
We responded:
"It was great talking to you as well. Welcome aboard. I look forward to having you as a client. "
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Regina Cottman

January 11, 2026

5  out of  5
rating by Regina Cottman
"Great experience! Happy I switched from Liberty Mutual"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Andrew Tiller’s Team. "
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DARYL GLADDEN

January 9, 2026

5  out of  5
rating by DARYL GLADDEN
"Very professional and very thorough with everything. I look forward to doing business with Andrew for a very long time. Customer service top-notch. Thank You!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gary Strozyk

January 9, 2026

5  out of  5
rating by Gary Strozyk
"Great people to deal with !!!"
We responded:
"Thank you for the fantastic review, Gary! We are always here to help with your insurance needs here in Timonium . "
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Bernard Mwaura

January 5, 2026

5  out of  5
rating by Bernard Mwaura
"Your services are fantastic!"
We responded:
"Thank you so much for the 5-stars, Bernard! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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davonne flowers

December 31, 2025

5  out of  5
rating by davonne flowers
"10/10 overall experience. I am more than satisfied with my experience getting a quote. Switching to state farm immediately after finding out I’m saving well over $100 dollars and receiving better coverage and excellent customer service. Treated me like family from start to finish! Very excited and happy. Thank you!"
We responded:
"Greetings davonne, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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Audrey Gilyard

December 29, 2025

4  out of  5
rating by Audrey Gilyard
"I would like to thank Andrew, Mary and staffs for always taking the time out to help me everytime I call very Pleasant people. Happy New Year!
Audrey,"
We responded:
"Happy New Year to you as well. Thank you for the wonderful review. "
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Yvette Johnson

December 15, 2025

5  out of  5
rating by Yvette Johnson
"Mary has always been very pleasant and helpful. I enjoy talking with her when I call the office."
We responded:
"Thank you for the review. Mary is such a valuable part of my team. "
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Alex Tracey

December 12, 2025

5  out of  5
rating by Alex Tracey
"Fantastic staff!"
We responded:
"I appreciate the 5-star review Alex. Your family have been loyal clients for my entire 25 years as an agent. Thank you! "
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Laura Rogge Luerssen

December 10, 2025

5  out of  5
rating by Laura Rogge Luerssen
"Bundle with State Farm. Should have done this years ago! If you want to speak to a real person this is the agent for you! Nicest most helpful Team, Hands down! Thanks"
We responded:
"Thank you for this incredible review. I love hearing my team is available and helpful. Thank you for trusting us with your business. "
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Charles Smolkin

December 10, 2025

5  out of  5
rating by Charles Smolkin
"Gives me very personal service. Makes me feel as if I’m a member of the family not a customer. Also, their knowledge of the products is exceptional."
We responded:
"Chuck you are a wonderful client. We all love helping you. "
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Gabe Costa

December 4, 2025

5  out of  5
rating by Gabe Costa
"Switching cars and dealing with payment structures was something I was super anxious about, but everyone I talked with made it easy to understand and sort out!"
We responded:
"Gabe, so glad to hear we made this process easy for you. We pride ourselves on customer service. "
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Dale Stewart-Minson

November 17, 2025

5  out of  5
rating by Dale Stewart-Minson
"I had the most awesome experience talking to Mary she was very nice and a pleasure to talk to. VERY knowledgeable about the services that they offer that which made me sign up with them and the prices were great."
We responded:
"Thank you for the kind review Dale. Julie and Tania are valuable members of my team and they are amazing. I appreciate your business. Andy
"
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Corey Jay Johnson

November 7, 2025

5  out of  5
rating by Corey Jay Johnson
"Been a customer for 15 plus years. I have always appreciated working with the folks over at Andrew Tiller’s State Farm Agency. They are very knowledgable and always friendly. They make me feel like family."
We responded:
"Cory, thanks for the amazing review. It has actually been 16 years, LOL. I can't believe how time flies. Thanks again for the kind words."
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Nancy Driver

November 7, 2025

5  out of  5
rating by Nancy Driver
"Mary and Andrew are so friendly and helpful. Always there when needed. They don't try to over sell products but makes sure your needs are covered. Would recommend to anyone."
We responded:
"Nancy, thank you for the great review. I appreciate your kind words. Thank you for your business. Andy"
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Nawid Zeerak

October 30, 2025

5  out of  5
rating by Nawid Zeerak
"“NasrinRahimi” thank you so much you guys are amazing and helpful."
We responded:
"Thank you for the great review. I appreciate your business and the relationships we have fostered. "
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Karl Lin

October 27, 2025

5  out of  5
rating by Karl Lin
"They are so good that i can hardly believe it. My experiences with this office are wonderful. I am so happy I found this agency. It is the best that i have had in the last 50 years."
We responded:
"Wow, what an amazing review. Thank you so much for your feedback. It makes me proud to know you feel this way. Best, Andy"
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Ash Ram

October 24, 2025

5  out of  5
rating by Ash Ram
"Everyone is very friendly and easy to talk to at Andrew Tiller Office this has been my experience for several decades, I'm mid sixties and been with state farm since I was 16, thanks."
We responded:
"Thank you for the great review, Ashmead. You have been a loyal longtime client and I appreciate that. Thanks for the kind words. Andy"
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Nicole Williams

October 24, 2025

5  out of  5
rating by Nicole Williams
"I have been with Andy Tillers office for 20+ years. I have had renters, homeowners, multiple vehicles, & life insurance for myself and my family. Andy and his office staff are very kind, patient, and helpful. Always quick to answer my questions, figure out changes I need made, etc. I work in the insurance field myself, and still choose State Farm because of Andy and his staff!"
We responded:
"Wow Nicole, thank you for such a great review. It has been a pleasure helping your family for my 25+ years as your agent. "