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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Lambert

April 9, 2026

5  out of  5
rating by Cheryl Lambert
"My windshield had a tiny ding from driving locally. The repair was made the day after I called at no cost to me so I am very happy with the service I received."
We responded:
"Hi Cheryl, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Adam Bussells

April 9, 2026

5  out of  5
rating by Adam Bussells
"Friendly and professional staff, good rates. Recommend using their office"
We responded:
"Thank you for the great review, Adam. I really enjoyed talking with you and learning about your family. I look forward to being your agent for years to come. "
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Hope Siscoe

April 6, 2026

5  out of  5
rating by Hope Siscoe
"Was with Geico for years and the rates were ridiculous ."
We responded:
"I am so glad we were able to help you make the switch. Welcome to the agency. "
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Denia colon

April 6, 2026

5  out of  5
rating by Denia colon
"The service was super professional and everybody helped me with exactly what I needed. I would highly recommend!"
We responded:
"Thank you for the great review. Customer service is our #1 goal, so I am glad to hear the switch was easy. "
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Jacqueline Lewis

April 2, 2026

5  out of  5
rating by Jacqueline Lewis
"Was with Geico for years and the rates were ridiculous . My friend recommended them and been happy since"
We responded:
"Thank you for the 5-star review. I appreciate your business. "
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donald malcolm smith

March 28, 2026

5  out of  5
rating by donald malcolm smith
"Today my wife spoke with Andy Tiller's team to make a payment on our policy. They were polite and responsive, helped immensely, and were very understanding!"
We responded:
"Thanks for the review, Donald. Your trust in my agency is appreciated. I appreciate your business over the past 25 years! Andy"
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Dylan Jones

March 27, 2026

5  out of  5
rating by Dylan Jones
"Always there to help, so sweet and caring an have always had are back for years. I love my State Farm family."
We responded:
"Dylan, thanks for the wonderful review. We love our clients, is what makes the State Farm family. "
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Shawn Stratton

March 19, 2026

5  out of  5
rating by Shawn Stratton
"I had a great experience with this State Farm agency. I worked with Julie first, and she was amazing. It was pretty late in the day, and I was on my way to buy a new car. Julie went above and beyond to make sure I had the insurance coverage set up before I even reached the dealership. She was friendly, patient, and really worked with me through the whole process. She made everything quick, easy, and stress free, which meant a lot during such an important moment. A few weeks later, I spoke with Andy, who took the time to go over my policy and introduce himself. He was just as friendly, kind, and welcoming. It’s clear this agency really cares about their customers and takes pride in making sure everything is explained and handled the right way. Overall, the service has been professional, efficient, and genuinely helpful from start to finish. If you’re looking for an insurance agency that’s responsive and easy to work with, I highly recommend them. Great customer service and a great team!"
We responded:
"What an amazing review. Thank you, Shawn. I have been an agent for 26 years and the most important element to my business plan is customer service. So, I really appreciate the positive feedback. Welcome to my agency. "
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Estelle Greenawalt

March 6, 2026

5  out of  5
rating by Estelle Greenawalt
"I have been with State Farm for many years. Andy and Mary and everyone there are always very helpful and friendly. I have been very pleased with State Farm."
We responded:
"Thank you, Estelle. 26 years to be exact. I appreciate your business and look forward to many more years being your agent. "
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Curt B

March 4, 2026

5  out of  5
rating by Curt B
"I have been with State Farm for at least 40 years. Andy and Mary have always looked out for my family and I and given us the best possible advice and pricing for our insurance needs. Thank you both!"
We responded:
"Curt, thank you for the great review. It has been my pleasure being your agent for the past 26 years. "
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Jennifer McMillan

February 13, 2026

5  out of  5
rating by Jennifer McMillan
"I have been a State Farm Member for years. Excellent Customer Service! They are always pleasant and helpful. I will remain a Customer for life."
We responded:
"Thank you for the 5-star review Jennifer. We appreciate your business and I am so glad to hear you will be a customer for life. I am happy to hear we are providing remarkable customer service. "
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Joe

February 11, 2026

5  out of  5
rating by Joe
"Incredible customer service. Very personable and friendly. They truly care about their customers. Mary is very pleasant and took good care of us! They are all very knowledgeable and informed. They take good care of us! Definitely bundle and get those discounts, they handle all our various policies very well!"
We responded:
"Hi Joe, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Kaamilaha Garey

February 11, 2026

5  out of  5
rating by Kaamilaha Garey
"So helpful- Julie is the best!"
We responded:
"Greetings Kaamilaha, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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keysha jones

February 9, 2026

5  out of  5
rating by keysha jones
"I am totally pleased and happy with my quotes of my home owners and car insurance. My rates are affordable. Julie was awesome and straight forward when asked questions. I appreciated that. Andrew Tiller called to see ask if I had any concerns or questions. What I like most is they want you to be satisfied with your service and purchases. Thank you."
We responded:
"Thank you for the wonderful review, Keysha. Welcome to the agency! "
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Tony Hemler

February 5, 2026

5  out of  5
rating by Tony Hemler
"Julie was so very helpful! She understood what I needed as did others I spoke to. I think I’ll be much happier and more comfortable with State Farm."
We responded:
"Thank you for the great review, Tony. Julie is a valuable team member in my agency. We are so glad to have you as a new client. Andy"
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Destiny Smith

January 28, 2026

5  out of  5
rating by Destiny Smith
"Mary and Andrew are always so prompt and helpful with anything I need. They truly care and I can’t thank them enough for all of their help over the past few years."
We responded:
"Hey Destiny, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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Arthur Bridgeforth

January 23, 2026

5  out of  5
rating by Arthur Bridgeforth
"It was great talking with you I rate you 5 stars plus"
We responded:
"It was great talking to you as well. Welcome aboard. I look forward to having you as a client. "
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Gabriel Njika

January 21, 2026

5  out of  5
rating by Gabriel Njika
"I had a great experience with Mary reviewing my auto policy. She was quite professional, helpful, and efficient in addressing my concerns in a timely manner. I strongly recommended State Farm for your auto and home insurance policies."
We responded:
"Hello Gabriel, Thanks for the kind words! Hearing that your experience went well really makes our day. Mary is a great asset to my team. "
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Regina Cottman

January 11, 2026

5  out of  5
rating by Regina Cottman
"Great experience! Happy I switched from Liberty Mutual"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Andrew Tiller’s Team. "
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DARYL GLADDEN

January 9, 2026

5  out of  5
rating by DARYL GLADDEN
"Very professional and very thorough with everything. I look forward to doing business with Andrew for a very long time. Customer service top-notch. Thank You!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gary Strozyk

January 9, 2026

5  out of  5
rating by Gary Strozyk
"Great people to deal with !!!"
We responded:
"Thank you for the fantastic review, Gary! We are always here to help with your insurance needs here in Timonium . "
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Bernard Mwaura

January 5, 2026

5  out of  5
rating by Bernard Mwaura
"Your services are fantastic!"
We responded:
"Thank you so much for the 5-stars, Bernard! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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davonne flowers

December 31, 2025

5  out of  5
rating by davonne flowers
"10/10 overall experience. I am more than satisfied with my experience getting a quote. Switching to state farm immediately after finding out I’m saving well over $100 dollars and receiving better coverage and excellent customer service. Treated me like family from start to finish! Very excited and happy. Thank you!"
We responded:
"Greetings davonne, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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Audrey Gilyard

December 29, 2025

4  out of  5
rating by Audrey Gilyard
"I would like to thank Andrew, Mary and staffs for always taking the time out to help me everytime I call very Pleasant people. Happy New Year! Audrey,"
We responded:
"Happy New Year to you as well. Thank you for the wonderful review. "
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Yvette Johnson

December 15, 2025

5  out of  5
rating by Yvette Johnson
"Mary has always been very pleasant and helpful. I enjoy talking with her when I call the office."
We responded:
"Thank you for the review. Mary is such a valuable part of my team. "